How to invite new users to Mattermost
1. For channel administrators
In the main interface of the Mattermost app, select “Invite People.”
Enter the email* of the person you want to invite. You can enter multiple email addresses at once, and then click “Invite.”
*Valid email formats include: [email protected], [email protected], and [email protected].
You have successfully invited the user.
2. For users
Check your Inbox or Spam folder for an email with the following subject:
Open that email
Select “Join now” to continue.
a. Choose “View in Desktop App.”
Select “Open.”
In the Mattermost App window that appears, your email address will be automatically filled in.
Please enter your username* and password** and click “Create Account” to create your account.
*Username should follow the format of shortname-ID
Where shortname is the same as your email name
And ID is your employee ID number
For example, if your shortname is david2819 and your employee ID is 1234, then your username will be david2819-1234.
**To set a password that complies with the company’s regulations, please read the password policy in section 3. Access Control Security of the Acceptable Use Policy document.
You have completed the account creation process! Please inform the administrator to be added to work groups or join public groups according to the instructions below.
Or for other instructions related to changing passwords, forgetting passwords, or using the mobile app:
We are also providing a “User instruction manual” where you can find all necessary information related to product features and the GearInc template.
Mattermost User Instruction Manual
b. If you select “View in Browser”
Your email address will be automatically filled in. Please enter your username* and password** and click “Create Account” to create your account.
*Username should follow the format of shortname-ID
Where shortname is the same as your email name
And ID is your employee ID number
For example, if your shortname is david2819 and your employee ID is 1234, then your username will be david2819-1234.
**To set a password that complies with the company’s regulations, please read the password
policy in section 3. Access Control Security of the Acceptable Use Policy document.
You have completed the account creation process! Please inform the administrator to be added to work groups or join public groups according to the instructions below.
Or for other instructions related to changing passwords, forgetting passwords, or using the mobile app:
We are also providing a “User instruction manual” where you can find all necessary information related to product features and the GearInc template.
Mattermost User Instruction Manual